Our policies
Refunds and Cancellations
We accept cancellations during 24 hours from placing an order. Contact our support service if you feel you need to cancel your order.
In case you gave us a wrong address and the order was shipped there before you sent the correct information, the order is reshipped and the new shipping costs will be paid by you. We strongly recommend to check your address and other relevant information before submitting your order.
Working hard to guarantee complete customer satisfaction, we guarantee that the medicines we fully comply with the quality standards. In case you are dissatisfied or did not experience any effect within 30 days after you started to use it, you can return the parcel to the sender, and we will give you a full refund for your purchase. If you apply for a refund, the money will be returned to your credit card. It usually takes about 5-10 days from the moment you contact our support service till the refund shows in your credit card statement. The lengthy period is explained by the special procedure between our online payment processor and your bank . these are usually processed manually.
Delivery problems should be reported to our support service. The order will normally reach you within 7-14.
The delivery term specified in the shipping policy is 2 weeks from the moment of shipment. No money will be refunded earlier than this time.
We believe in our product and care about our customers. To show you how much we mean this, we offer our 100% money back guarantee. If you are not satisfied with our product of find it ineffective, we will refund your money!
Shipping Policy
Under normal circumstances, the shipment takes from 7 to 14 days. In case of non-delivery within 2 weeks please let our support service know about the situation. We will do our best to settle the situation within 5 business days.
Privacy Policy
We request only the necessary information we need to process your orders. The information you provide while placing the order is collected in the database and used to process the transaction and to send the merchandize out. We also use this information for such purposes as responding to your requests, checking the status of the order, customizing future shopping for you and communicating with you.
Protecting your private information against unauthorized access is our primary concern. Only those workers who need the information to do their jobs get restricted access. We use encryption software and reveal only the last four digits of your credit card numbers when confirming an order. Note that while transmitting the information to the credit card company the entire number is used.
No third party gets access to the information concerning our customers and their orders and requests. We understand privacy is one of the integral components of our business.
